Services

How to Build a Business That Performs Better, Makes More and Runs Like Clockwork

Are you…

1. A 7 or 8-figure business owner who feels trapped “running” your business?
2. Overwhelmed by daily emails, Slack messages, clients, team problems and organisational complexity?
3. Very aware that the team could be performing that much better but aren’t sure how to get them there?

All the things that you did to achieve your current business success have become barriers to its future success.

You don’t want help acquiring more leads, or sales, or with your marketing — you already know how to do that.

What you actually want, is for your business to run like a well-oiled machine.

Where you can show up, do what you enjoy, focus on what really matters, and the rest of the business just takes care of itself.

That’s exactly what I offer with my consulting and advisory services.

Over the course of working together…

• We’ll set up systems that free you from the day-to-day in your business so that you get to work on the things that really matter and deliver immense value for the business.
• You’ll go from being overwhelmed, overworked, stressed and exhausted to well-rested, relaxed and surprisingly free. This creates the space that you need to lead the business and exercise your zone of genius.
• The business will go from having no systems and documented processes… to having everything streamlined, automated and documented for smooth daily operations.
• Your business will become ready to scale, so that you don’t fall into trap of acquiring customers, losing old customers then needing to acquire new ones.

I work with clients in a few different ways:

Here’s Some of What I Can Help With

1. Systems, Apps, Automation and Implementation. I’ll help you find the right systems and tools for your business and set them up to play nicely together. I’ll create efficient, streamlined and trainable business processes and SOPs (standard operating procedures) and combine them into your very own operations manual.
2. Client Management. Most businesses have no defined processes for when a client comes onboard — we create this folder here, let John in accounting know and then… bill them sometime soon? Effective client management means automating 50%+ of those processes and systemising the rest so that they happen like clockwork, meaning you can bring clients onboard quickly, deliver for them and then happily offboard them with testimonials and repeat business.
3. Hiring, Recruitment and Team Management. Having a plan is only 50% of implementation in business. Having the right people to execute it is the other half. I can help you identify who you need to hire, set up a battle-tested recruitment process, recommend options for sourcing candidates and then help you run interviews all the way through to your chosen candidate’s first day. Then I’ll show you how to keep them happy and productive.
4. Business Execution. Not all companies are efficient. I’ll help you set up a real-time meeting rhythm, strategic thinking and execution planning process so that your team is in sync every single day. This means that work gets done, projects are delivered and profits continuously rise.
5. Strategy and Productivity. I’m all about creating better systems and part of that is strategy. I want to help you turn your business into an amazing money-making machine which means more profit, less stress and enabling you to make even more of an impact on the world. I’ll act as your trusted brainstorming partner who you can talk shop with and bounce ideas off. And when you have a brilliant idea — will help you map out a plan to get it implemented in the business.
6. Systems Intensives. I am a productivity nerd at heart and that means I really enjoy using the best technology available to help business owners achieve their goals. For this reason I offer specific Systems Intensives for setting up or streamlining Asana, Notion and Slack.

Client ❤️ and Results

Why Work With Me?

Systems and operations is my thing.

I completed my formal education at UNSW, which is the top business school in Australia. I specialised in business information systems.

I’ve re-engineered processes and done systems analysis and design for corporate telecommunications, finance and manufacturing companies.

I’ve taught business systems and productivity to entrepreneurs and professionals for the past 15 years.

I’ve helped numerous 7 and 8-figure clients (and one 9-figure client!) optimise their business and team for performance, so that their operations run like clockwork and they can focus on their zone of genius — be that working with VIP clients or innovating thought leadership in their industry.

I’ve also been a business owner and COO and understand the pains of having a growing and successful business. Whether it’s managing digital marketing campaigns, trying to get 30+ staff on the same page or lying in bed at night wondering what the point of it all is, I’ve been there.

I’ve done 6-figure days, scaled businesses to the 7-figures and managed email lists with over 30,000 subscribers. I have the technical expertise to streamline everything from back office systems to aggressive recruitment to automated marketing campaigns.

But most importantly, I’ve realised that business is the magic combination of vision and systems. And that I really, really enjoy the systems part.

To be frank, most people find systems, processes and operations boring. They see them as rigid, bland and a grind. But luckily for you, I LOVE systems, processes and operations.

In fact, I’ve had business owners ask me why I don’t just start my own world-changing business in an area I’m passionate about. And that’s because my passion is systems. I’m passionate about the process, execution and making things happen — in fact, I would enjoy this no matter what industry or business I worked in.

How to Get Started

Are You Ready to Take Your Business to the Next Level?

Or do you want to spend the next 5, 10, 15 years stuck in the Business Owner Trap of working hard and doing everything yourself in your business only to see your competitors pull ahead and your income plateau?