Services

This can take the form of either:

These services are designed to free you from the day-to-day so that you have the time to work on the real value in the business and do the things that only YOU can — be that working on the vision, making an impact… or taking some time off!

Instead of being overwhelmed, overworked, stressed and exhausted, I believe business owners should be well-rested, not stressed out and not busy with everyday operations because that’s the best space for them to lead with passion, make better decisions and exercise their zone of genius.

Here’s what I can help you with:

1. Project Management and Organisation. You pick the projects and I’ll plan, build and execute them so that the team knows exactly what needs to be done, when it needs to be done by and does exactly that. If you need help working out what projects should come first, I can do that too.
2. Systems, Apps, Automation and Implementation. I’ll help you find the right systems and tools for your business and set them up to play nicely together. I’ll create efficient, streamlined and trainable business processes and SOPs (standard operating procedures) and combine them into your very own operations manual.
3. Team Management and Communications. Having a plan is only 50% of implementation in business. Having the right people to execute it is the other half. I’ll become the “go to” person for the team so that you don’t have to deal with the headaches and bottleneck — and will keep you updated when we have to hire, fire or up-skill people.
4. Strategy and Productivity. I’m all about creating better systems and part of that is strategy. I want to help you turn your business into an amazing money-making machine which means more profit, less stress and enabling you to make even more of an impact on the world. I’ll act as your trusted brainstorming partner who you can talk shop with and bounce ideas off. And when you have a brilliant idea — will help you map out a plan to get it implemented in the business.

What I Can Help With

In addition to running your daily operations, I can specifically help with:

• Systems development, including project management (e.g., Asana, ClickUp), team communications (e.g,. Slack) and SOPs.
• Team alignment, management and communications.
• Onboarding/offboarding procedures.
• Marketing campaigns and automation.
• Online course and product design, creation and technical setup.
• Strategic planning.
• Business process automation and technical integrations (e.g., Zapier).

Who I Work With

If you’re a 6-figure coach, consultant or creator who wants to:

• Grow and scale your business but are running into organisational problems.
• Hire a team but aren’t sure about the recruitment and onboarding process.
• Get your existing team on the same page and aligned with the company’s mission.
• Put your services online.
• Develop information products, webinars, mastermind groups and more but don’t know where to start.
• Get your tech stack and systems sorted and working the way they’re supposed to.
• Automate your marketing more for followers, subscribers, sales and revenue.
• Get out of the daily grind and are ready to delegate.
• Have a partner you can strategise with about where to take the business next.

… then you’re one of my ideal clients.

I value working with the people over the long-term and I see your business as my business — because when the business wins, you, the team and I all win.

Why Work With Me?

Systems and operations is kind of my thing.

I completed my formal education at UNSW, which is the top business school in Australia. I specialised in business information systems.

I’ve re-engineered processes and done systems analysis and design for corporate telecommunications, finance and manufacturing companies.

I’ve taught business systems and productivity to entrepreneurs and professionals for the past 15 years.

I’ve also been a business owner and COO and understand the pains of having a growing and successful business. Whether it’s managing digital marketing campaigns, trying to get 30+ staff on the same page or lying in bed at night wondering what the point of it all is, I’ve been there.

I’ve done 6-figure launches, scaled businesses to the 7-figures and managed email lists with over 30,000 subscribers. I have the technical expertise to streamline everything from product funnels to back office systems to automated marketing campaigns.

But most importantly, I’ve realised that business is the magic combination of vision and implementation. And that I really, really enjoy the implementation part.

To be honest, most people find systems, processes and operations boring. They see them as rigid, bland and a grind. But luckily for you, I LOVE systems, processes and operations.

In fact, I’ve had business owners ask me why I don’t just start my own world-changing business in an area I’m passionate about. And that’s because my passion is systems. I’m passionate about the process, execution and making things happen — in fact, I would enjoy this no matter what industry or business I worked in.

How to Get Started